Contact form not sending out mail from contact_form

LiveMesh WP Themes Support Forums Appdev Theme Support Contact form not sending out mail from contact_form

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This topic contains 9 replies, has 2 voices, and was last updated by  livemesh 10 months ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #2470

    mvietz112
    Participant
    Post count: 4

    The proper email was set in contact page within shortcode, however no mail is sent out.

    #2472

    mvietz112
    Participant
    Post count: 4

    This is the shortcode utilized in page:

    [contact_form subject="true" human_check="true"]

    #2473

    livemesh
    Keymaster
    Post count: 1011

    You need to specify mail_to parameter too to the shortcode and provide your email address where you want to receive contact messages from users. Thanks

    #2476

    livemesh
    Keymaster
    Post count: 1011

    Here is the example from documentation in case you missed it –

    #2484

    mvietz112
    Participant
    Post count: 4

    mail messages are still not being sent and the specific code provided was used. Anything else I should look at?

    Furthermore, can the form provide a notification, to demonstrate that the message was sent successfully?

    #2485

    mvietz112
    Participant
    Post count: 4

    sorry please disregard second part concerning notification.

    #2487

    livemesh
    Keymaster
    Post count: 1011

    Can you test the mail function as per the directions in this blog post –

    http://www.butlerblog.com/2012/09/23/testing-the-wp_mail-function/

    Also, I hope you received email when you created your user id and hope you are able to receive comment notifications too. In most cases, this is a site configuration issue or the mail landing up in the spam folder.

    If you still have trouble, pls email me a temporary login to your site or leave a private message here with the login mand I can try to find out what’s happening. Thanks.

    #2488

    livemesh
    Keymaster
    Post count: 1011

    If the above tests fail and if you are not able to receive emails, pls contact your hosting provider to do a quick check of your mail configuration. Thanks

    #2555

    mvietz112
    Participant
    Post count: 4

    Livemesh,

    I am still unable to send out mails. Do I need to enter smtp credentials somewhere else on the site?

    The service does work on the host, (tested with VBS script)

    #2567

    livemesh
    Keymaster
    Post count: 1011

    You can use the following plugin to configure the mail settings for your site manually –

    http://wordpress.org/plugins/wp-mail-smtp/

    Regarding my earlier query, were you able to receive emails from the wordpress installation- new user created, new site created etc.?

    If you still have trouble, pls email me a temporary login to your site or leave a private message here with the login mand I can try to find out what’s happening. Thanks.

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